I received multiple sets. I did the light wash as insert instructed and the large green top no longer snaps to the large green bottom. I've sent 2 emails and called whenever I could--the time difference makes it hard with my schedule--and I've gotten nowhere. Aside from not being able to use the large green stack, I'm happy with the other stacks. I've kept my larger containers from the other brand to be safe, because I'm just a bit nervous.
I can’t say enough about Flatstacks!! They have completely reformed my kitchen storage!! Love ‘em!!
My husband used these in the top shelf with at least a 50mm gap from the top and the dish is destroyed. I certainly wouldn't use it on a BBQ as suggested if this is what it does in an oven.
Hi Belinda,
Thank you for taking the time to share your feedback. This definitely shouldn’t have happened in the oven, especially with the space you described. We’re really sorry your dish was damaged.
Could you please email us at hello@flatstacks.com.au
with a photo and a description. Our team will look into what went wrong and help make it right for you.
Our Ovenware range is oven safe as advertised, and every piece is backed by our 5-year warranty, so we’ll absolutely take care of this for you.
We look forward to helping you resolve this quickly.
I'm switching from plastic to silicone, and this really helps. Easy to store, love the colors, and they do fine in the dishwasher.